Terms and Conditions
Last Updated: 23 March 2025
Welcome to Fiveweeks Store! By purchasing from our store, you agree to the following Terms and Conditions. Please read them carefully.
1. Product Information
We strive to provide accurate product descriptions and images. However, colors and sizes may vary slightly due to manufacturing differences.
2. Orders & Payments
- All orders must be paid in full before shipping.
- We accept major credit/debit cards, PayPal, and other secure payment methods.
- Prices are subject to change without prior notice.
3. Shipping & Delivery
- We process orders within 1-2 business days.
- Delivery times vary based on location. Estimated shipping times will be provided at checkout.
- We are not responsible for delays caused by shipping carriers or customs.
4. Returns & Refunds
- We offer a 7-day return policy for unused, unopened items in their original packaging.
- To initiate a return, contact us at sales@fiveweeks.store.
- Customers are responsible for return shipping costs unless the item is defective.
- Refunds will be processed within 2-5 days after we receive the returned item.
5. Warranty & Defective Products
- If your item is defective or damaged upon arrival, please contact us within 48 hours with photos of the issue.
- We will replace or refund defective products as per our policy.
6. Cancellations & Modifications
- Orders can only be canceled or modified within 1 hour of purchase. Once shipped, changes cannot be made.
7. Limitation of Liability
- We are not responsible for any misuse of the product. Please use it as intended.
- Our liability is limited to the cost of the product purchased.
8. Privacy Policy
- We value your privacy. Your personal information is used only for processing orders and will not be shared with third parties without consent.
9. Contact Us
For any questions, please reach out to our support team at sales@fiveweeks.store.
By making a purchase, you acknowledge and agree to these terms.